SAP Finance Support Analyst

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

What are we looking for?

Timely respond to questions, email communication and support SAP Key users
Investigate and resolve tickets (incidents & requests)
Analyze, identify and address the root cause for the repetitive issues
Assess, complete and reassign tickets that require deeper expertise (documented with function/technical analysis)
Continuously deep dive in business processes to enrich knowledge and expertise
Perform/support functional tests (User Acceptance Tests, Non-Regression Tests)
Ensure the execution of Key Performance Indicators (KPI’s) in a timely manner

And if you meet the following criteria:

Experience with SAP Finance and Accounting and SAP users support
Experience working with the Service Desk ticketing system (Service Now & JIRA ideally) is a strong advantage
Fluency in English

Then you are the right candidate for this role!

We Offer You:

Additional health insurance
Food vouchers
Sport cards
Transport allowance
Home Office
Referral bonus program
Modern office with a stunning view
Charity & volunteer activities
Free drinks at the office

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