ServiceNow Business Analyst

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

What are we looking for?

  • Position yourself as a trusted advisor
  • Work with Project Manager/Product Owner to develop and deploy implementation project plans and ensure projects are delivered on time, on budget and optimize return on investment
  • Understand business needs and requirements and help turn those goals into tangible deliverables including projects and detailed proposals, requirements specifications and design deliverables
  • Participate in all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, potential training and deployment
  • Review policies periodically and make best practice recommendations
  • Consult and advise clients through the implementation process on best practices that maximize the value and return on investment of their solution
  • Audit data and modules as needed
  • Educate Customer as a ServiceNow Evangelist

And if you meet the following criteria:

  • A minimum of 2 years’ experience on the ServiceNow platform
  • Experience working with business process and development teams to design, implement and deploy ServiceNow
  • Understanding of relational databases and data modeling
  • Knowledge of other IT service management tool suites, such as those provided by BMC, HP and IBM Tivoli
  • Certified ServiceNow System Administration – preferred
  • Fluent in English and German

Then you are the right candidate for this role!

We Offer You:

  • Additional health insurance
  • Food vouchers
  • Sport cards
  • Transport allowance
  • Home Office
  • Referral bonus program
  • Modern office with a stunning view
  • Charity & volunteer activities
  • Free drinks at the office
  • Max. file size: 20 MB.
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  • Max. file size: 20 MB.