Technical Writer

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

Our partner, CloudBlue, is a leading cloud platform provider that orchestrates B2B ecosystems by enabling management of traditional and digital products and subscriptions. You will have the freedom to be creative and make a difference in a fast paced and agile environment while enjoying the security of a large company backed by multi-billion parent company, Ingram Micro.

What are we looking for?

  • Create effective customer-facing materials that will increase the adoption rate of new features. These materials may include:
  • Guides and help articles for different types of customers
  • API methods description
  • UI strings (error and other messages, inline hints, etc.)
  • Collaborate with product managers, developers, QA and UX designers to ensure timely delivery of the output
  • Maintain the existing body of documentation for the assigned product
  • Improve customer experience with our documents by analyzing statistics, researching new trends and implementing the necessary changes

And if you meet the following criteria:

  • At least 3 years of experience in a similar position
  • Excellent writing and communication skills
  • The ability to understand complex concepts and explain them in simple language
  • Familiarity with the software development process
  • Experience in working with a documentation development tool (preferably MadCap Flare)
  • Knowledge of some of these technologies and software products:
  • Git
  • RHEL / CentOS
  • Kubernetes
  • Docker
  • Virtuozzo
  • Microsoft Azure
  • Ansible
  • Python
  • PostgreSQL
  • Python and Bash scripting
  • Fluent in English

Then you are the right candidate for this role!

We Offer You:

  • Additional health insurance
  • Food vouchers
  • Sport cards
  • Transport allowance
  • Home Office
  • Referral bonus program
  • Modern office with a stunning view
  • Charity & volunteer activities
  • Free drinks at the office
  • Max. file size: 20 MB.
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  • Max. file size: 20 MB.